How to start?

Starting a beauty brand has never been easier than having us as your partner.

Choose on our website the products you want to sell and customize with your preferences, after purshase in 45 days your products will be delivery to your door.

Legally what do I need to start selling cosmetics?

Related to the product, everything it's done already for you. We provide you all the documents to start selling.

What is the estimated delivery time?

It can take up to 45 working days for your order to arrive to your door.

What are the shipping costs?

For Portugal and Spain the shipping cost is €25 and internationally €30.

I have changed my mind. Can I return my order?

Since you are ordering customised products, we can only accept returns for damaged or faulty items. In such cases, please reach out to us at support@dobroeslab.com and we will get back to you within 3 working days.

How do I track my order?

You'll be sent a shipping confirmation email with your tracking number as soon as your order is on the way.
If your tracking number isn’t working or you haven’t received it, please reach out to our customer service and we will further assist.

Are the products cruelty free and vegan?

Yes. We believe that beauty should be cruelty free, which is why we don't test (and never will) on animals. All products are vegan, with the exception of the Lip Balm, which contains beeswax.

How are products tested?

In accordance with law, when a product is created, it is tested in the laboratory by measuring various physical and chemical properties, determining stability. We also send the products to external labs to make microbiological and safety tests to make sure the product meet the required needs.

You can request the full list of documents for the products you purchased, send an email to support@dobroeslab.com

All products correspond to EC Regulation No. 1223/2009 on cosmetic products and they have been registered CPNP (Cosmetic Products Notification Portal).