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FAQ
Getting started
How to start a cosmetics brand?
Starting a beauty brand has never been easier than having DLAB Cosmetics Laboratory your partner.
Choose on our website the cosmetics products you want to sell and customize with your preferences, after purshase in 45 days your beauty products will be delivery to your door.
Legally what do I need to start selling cosmetics?
Related to the product, everything it's done already for you. We provide you all the documents to start selling.
Shipping & Returns
What is the estimated delivery time?
It can take up to 45 working days for your order to arrive to your door.
What are the shipping costs?
For Portugal and Spain the shipping cost is €25 and internationally €30.
I have changed my mind. Can I return my order?
Since you are ordering customised products, we can only accept returns for damaged or faulty items. In such cases, please reach out to us at support@dobroeslab.com and we will get back to you within 3 working days.
How do I track my order?
You'll be sent a shipping confirmation email with your tracking number as soon as your order is on the way.
If your tracking number isn’t working or you haven’t received it, please reach out to our customer service and we will further assist.
Products & Ingredients
Are the products cruelty free and vegan?
Yes. We believe that beauty should be cruelty free, which is why we don't test (and never will) on animals. All products are vegan, with the exception of the Lip Balm, which contains beeswax.
How are cosmetic products tested?
In accordance with law, when a beauty product is created, it is tested in the laboratory by measuring various physical and chemical properties, determining stability. We also send the products to external labs to make microbiological and safety tests to make sure the product meet the required needs.
You can request the full list of documents for the products you purchased, send an email to support@dobroeslab.com
EU Regulation
All cosmetics products correspond to EC Regulation No. 1223/2009 on cosmetic products and they have been registered CPNP (Cosmetic Products Notification Portal).
DLAB Custom Cosmetics blog posts
View all-
High-Quality Lip Balms with DLAB’s Private Label
When it comes to lip care, quality and customization matter. DLAB, a leading European private label cosmetics laboratory, excels in crafting high-performance lip balms that combine the best of nature...
High-Quality Lip Balms with DLAB’s Private Label
When it comes to lip care, quality and customization matter. DLAB, a leading European private label cosmetics laboratory, excels in crafting high-performance lip balms that combine the best of nature...
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Skin-Deep Brilliance: DLAB’s Expertise in Custo...
In the world of skincare, body creams are no longer an afterthought — they're a self-care essential. At DLAB, a leading European cosmetics laboratory, we specialize in private label body...
Skin-Deep Brilliance: DLAB’s Expertise in Custo...
In the world of skincare, body creams are no longer an afterthought — they're a self-care essential. At DLAB, a leading European cosmetics laboratory, we specialize in private label body...
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DLAB: Leading Laboratory for Premium Hair Oil P...
In the world of haircare, quality and performance are everything — and when it comes to private label hair oils, DLAB stands out as a trusted European cosmetics laboratory. With...
DLAB: Leading Laboratory for Premium Hair Oil P...
In the world of haircare, quality and performance are everything — and when it comes to private label hair oils, DLAB stands out as a trusted European cosmetics laboratory. With...

DLAB Team is here to help create your brand
Didn’t find what you need? Schedule a meeting with our team!
- Creation of unique cosmetic products
- Upgrade your customization with unique fragrances/colors/ingredients
- Discounts for orders above >400units
- Other complementary services
We’re here to answer your questions and help you create your own cosmetics brand. Book your call today!